Your data
Delete your BiteSense account
You can have your BiteSense account and the data attached to it deleted. You do not need the app installed to ask.
Ask by email
- Write to [email protected] from the email address you used to sign up.
- Put Delete my account in the subject line.
- We will confirm the request, delete the account, and write back when it is done.
Asking from the address on the account is what lets us be sure the request is yours. If you can no longer reach that mailbox, write to us anyway and we will find another way to verify it.
In the app
Needs your decision Deleting your account from inside the app is not available yet. Use the email route above. (in-app deletion is not built yet — LIFTOFF Gate 4. Remove this block and write the steps once it ships.)
What gets deleted
- Your account and sign-in credentials.
- Your nutrition profile — the setup answers described in the privacy policy.
- The record of each photograph you analysed: what the model proposed, your corrections, and the calories you committed.
What is already gone, or stays
- Your meal diary was never on our servers. It lives on your phone. Uninstalling BiteSense, or clearing its storage, removes it.
- Your meal photographs were never stored, so there is nothing to delete.
- Records we are required to keep, and aggregate figures that identify nobody — such as daily totals of what the service cost to run — are retained.
How long it takes
Needs your decision A maximum turnaround has not been decided yet. (commit to a window — e.g. 30 days — and make sure it matches the Play Data safety form)
Questions about any of this: [email protected].